Returns & Exchanges

At Saujette, we want every purchase to feel just right. If something doesn’t work out, we’re here to help.

Check Eligibility

To be eligible for a return or exchange, items must be unworn, unused, and in their original condition with tags attached and packaging intact within 10 days of purchase.

Choose Your Option

Choose Store Credit, and we’ll cover your return shipping—it’s our way of saying thanks. Opt for a Refund, and the return shipping cost will be deducted.

Start Your Return

Use the form below to initiate your return. You’ll receive detailed instructions and a return shipping label.

Start Your Return/Exchange

FAQs

Answers to most common questions.

What is your return policy?

We accept returns within 10 days of delivery. Items must be unworn, with tags, and in their original packaging. For more details, see our full policy.
Can I return a final sale item?

Final sale items are not eligible for returns or exchanges. Please double-check your selection before purchasing.
How do I start a return or exchange?

Contact us using the form above or via email: contact@saujette.com, and we’ll guide you through the process. You’ll receive a return shipping label and instructions once your request is approved.
Is return shipping free?

Return shipping is free when you choose Store Credit. For refunds, the return shipping cost will be deducted from your total.
How long does it take to process my return?

Returns are processed within 5–7 business days of receiving your item. Refunds will appear on your original payment method within 10 business days.
Can I exchange an item?

Yes, exchanges are available! Simply initiate a return for the item you wish to replace and let us know your desired size or product.
What if my item is damaged or incorrect?

Please contact us immediately at contact@saujette.com with details and photos of the issue. We’ll make it right as quickly as possible.
Do you offer returns for international orders?

Yes, we accept international returns. However, customers are responsible for covering the shipping cost.
How do I track my return?

Once your return label is generated, you’ll receive tracking information. You can monitor the progress directly through the carrier’s website.
What is the difference between Store Credit and a Refund?

Choosing Store Credit means we’ll cover your return shipping, and you’ll receive credit to shop your next favorite piece. Opting for a Refund deducts the cost of return shipping from your refund total.

Still have questions? Contact us at contact@saujette.com—we’re happy to help!